What are we aiming for?

In the world of making EMR's more helpful to clinician users, how high should we aim?

It's tempting for EMR vendors to try to impress with a long list of features. But that doesn't make me an Efficient user. It certainly doesn't sustain Enchantment after the sales demo, once I'm using the product.

I saw this nice illustration of the User Hierarchy of Needs at a blog called Creating Passionate Users.

I think we are around 2nd or 3rd stage for most EMR's. We might see pockets of Learnability or Efficiency in our own EMR. The most progress has been made in areas like managing medications and remembering diagnoses.

How would you rank your own EMR on the whole? Send your comments. Spread the word.